If you ask a marina operator what their technology setup looks like, you often get a list of phone numbers.
One company for the wifi. Another company for the cameras. Someone else for the access controls. None of them talk to one another, and when something goes wrong, they blame it on each other.
We at Beacon Wifi turn this list of numbers into just one. Our specialized team takes care of your entire technology stack, from wifi to surveillance, access controls, remote support, and more.
Beacon Wifi has been in operation since 2002 and has managed technical infrastructure for hundreds of properties.
Over these 20+ years, we’ve completed 750+ installations, and our NOC monitoring has kept a 99.8% uptime average.
Instead of coordinating with several companies, Beacon Wifi designs, installs, and supports everything as one system.
By offering such services, we create a single point of contact for marina operators for their technical needs.
Marinas are unique. Some are remote, others are in cities, some dock high-end boats, while others dock dailies.
That’s why we always design technology systems around your needs, regardless of whether it’s wifi requirements, access controls, NOC monitoring, or fiber installation.
All of our technicians are certified to install marine-grade, salt-resistant hardware, ensuring your equipment lasts. We also operate on clear timelines and guarantees that installations get it right the first time around.
Most marinas don’t have the capacity for large in-house IT teams, so they rely on maintenance people or general support.
More often than not, this isn’t effective. Small network issues take weeks to get resolved, boaters get annoyed, and your crew can’t do their work.
With our NOC service, you get 24/7 monitoring on your wifi, cameras, access control, and power system. This ensures that your network issues get prevented or resolved fast.
The Beacon Wifi Loadestar app is a mobile-first support and operation platform purposely built for marinas.
On the app, our customers can submit tickets, track progress, report issues, and get daily reporting on their system's status.
By implementing this app into our practices, we’ve managed to increase response times by 60% and have had 85% fewer support escalations.
All our customers have a dedicated account manager, who’ll be the main point of contact for the marina.
Because of this, you’re always dealing with the same person or team, who understand your layout, network, and requirements.
Having such a system beats standard support procedures. We don’t start from scratch; we already know the solution.
Get the same service many marinas already have in the US. Contact Beacon Wifi and see how having one vendor, one number, and one team to design, install, and support your whole operation can help.
We'll handle the infrastructure so you can run your operation without interruption.