Managed Wifi for Apartments: A Guide for Property Owners

Most apartment buildings have been running the internet the same way for the last 20 years. Each tenant signs up to their own ISP, runs their own router, and fights their own connection issues. 

However, fast-speed internet is a key decision-making factor for renters. If apartments offer it, they feel more comfortable renting their units. In fact, 90% of renters now say they won’t rent without high-speed internet. 

Because of this, managed wifi is a huge upgrade for many apartment owners. It won’t only increase tenant satisfaction, but it will also give you the opportunity to charge more and to fill vacant units. 

The Problem with “Normal” Internet 

When it comes to retail internet in an apartment, several problems can arise: 

  • Hundreds of routers fight for the same airspace 
  • Tenants blame owners when their personal ISP goes down 
  • Dead zones are present in hallways, lobbies, gyms, and pool areas 
  • There’s no centralized visibility in the event that something breaks 
  • Security risks are present due to consumer-grade equipment 

Over time, this leads to frustration from both parties. Tenants are angry due to poor internet, and property owners are fed up with getting blamed. 

What is Managed Wifi for Apartments? 

Managed wifi for apartments is a property-wide network designed, built, and operated by a single provider on behalf of the building owner. Instead of every tenant arranging their own internet, the property runs on one bulk internet connection feeding a centralized network, with unit-level access for each resident. 

What Managed Wifi Includes 

A fully managed wifi service typically covers: 

  • Design: Property survey and an engineered plan so coverage is certain in every unit, hallway, and amenity space. 
  • Installation: Running fiber, mounting access points, and configuring switches and controllers to ensure the network has the right hardware. 
  • Bulk Internet Procurement: A contract with a single high-capacity circuit to feed the entire building. 
  • Ongoing Monitoring: Watches uptime, performance, and security 24/7 via a Network Operations Center (NOC). 
  • Maintenance: Ensure firmware updates, bandwidth tuning, and hardware replacements are taken care of when required. 
  • Tenant Support: Handling connection issues directly so leasing offices don’t have to deal with it. 

Simply, the owner pays a single fee. In return, the provider designs, installs, and manages the network. 

Why Managed Wifi is Recommended for Apartments 

The benefits of managed wifi for MDU properties are huge: 

  • More Units Rented: 87% of renters say immediate internet on move-in is important. 
  • Stronger Lease Renewals: Reliable wifi removes one of the top reasons tenants leave. 
  • Marketing Advantage: Managed wifi can be a strong selling point on listings and tours. 
  • Operational Simplicity: One contract, one provider, and one point of contact.
  • Unified Infrastructure: Individual apartments, surveillance, access controls, guest networks, etc., all run on the same but segmented infrastructure. 

How Beacon Delivers Managed Wifi for Apartments 

Beacon offers managed wifi for apartments, providing property owners with a hands-off connectivity service. 

Our managed wifi services include: 

  • Fiber Construction: We’ll design and install fiber, so you have the infrastructure to meet today’s bandwidth demands. 
  • Digital Surveillance: HD cameras can be installed and integrated into the managed wifi on a segmented network. 
  • Access Controls: Every gate, lobby, amenity, and unit can be controlled and monitored on the cloud. 
  • 24/7 NOC Monitoring: Our team will monitor uptime, performance, and security all day, every day. 
  • Ongoing Tech Support: We’re contactable, 24/7, and have a 15-minute response SLA on critical alerts. 
  • Beacon’s LS Mobile App: Owners get access to our LS app, where they can monitor their system and gain valuable insights. 

Why Property Owners Choose Beacon 

Property owners choose us because of our reputation for quality. That’s why we’ve completed more than 500 installations nationwide with a 99.9% customer satisfaction rate. With 24/7 support, a remote NOC team ready to help, and a nationwide team of technicians ready to visit your site, there's no better option than Beacon. 

Contact Us Today 

If your building is still running retail ISP accounts and outdated consumer-grade equipment, consider making the switch today. 

Managing wifi for apartments can help boost profits, get vacant units rented, and keep tenants satisfied. 

See how our team at Beacon is able to support this goal. Contact us now, and we’ll perform a free site audit to see how we can help.

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