Hotel Wifi Installation Services for Guests
If your hotel wifi is slow, unstable, or outdated, it’s a fast track to unhappy guests, poor reviews, and, even worse, lost bookings. But with the right hotel wifi installation, you can turn your wifi into a competitive advantage.
How Will Solid Wifi Service Help Hotels?
Increase Guest Satisfaction
Guests no longer “want” reliable wifi when they stay at a hotel. They expect it. In fact, 90% of people who visit hotels say having hotel wifi is “very important”.
If you don’t have wifi, your wifi is slow or it keeps cutting out, it'll just leave them feeling frustrated. And, often, this can lead to negative reviews, complaints at the front desk, and guests choosing not to return, which will cause your revenue to plummet.
On the other hand, if you choose a quality hotel wifi installation, wifi that offers a fast, secure, and reliable connection, it provides a much greater experience. These experiences are what turn guests into returning customers, and even better, advocates for your hotel.
Gain Competitive Edge
When people are choosing a hotel, they often filter by “free” or “high-speed” wifi before booking. It’s considered the go-to amenity. In a recent survey, 84% of hotel guests say having wifi is what drives their booking decision.
Therefore, if your hotel can be recognised as a quality wifi provider, it’ll give you an edge over your competitors. This may even be enough for guests to choose your hotel over another local one.
Support All Guest Needs
No two guests are the same. Some will stay at your hotel to work, some may use it for a holiday, and others might use it as a short getaway.
Each guest will also have different internet needs. They may use it to upload travel photos to social media, they may want to watch a movie, and they may even want to play video games. Whatever it is they demand, your wifi should be able to handle it without slowing down.
That’s why a professionally installed hotel wifi is essential. The network can be bespokely designed to support a range of guest needs without becoming unstable or slow.
Improve Efficiency
A solid wifi system isn’t only for your guests. It can also help your staff work more efficiently.
Many hotel systems run online nowadays, for instance, check-in software, payment systems, mobile key cards, etc. If your internet is slow or unreliable, it can slow your workforce down and may even cause delays for guests.
By having strong, site-wide wifi coverage, staff can use wireless (or wired) devices to perform a range of jobs, from updating bookings to checking room status, messaging team members, contacting guests, and more, boosting workplace efficiency.
Enable Modern Guest Services
Nowadays, it’s rare that guests just want a “place to sleep”. They want smart, digital services that make their stay easier.
Some of these more “modern” services include things such as mobile check-in, keyless entry, online concierge service, and more, which all require wifi.
When your hotel offers strong quality wifi, all of these modern services can operate smoothly, improving your customer experience significantly.
Why Choose Beacon for Hotel Wifi
Hotel owners trust us with their wifi because we’ve been around for 20+ years and have completed more than 750 network installations.
Tailored Solutions
Every hotel is different. Large resorts need a completely different wifi network than a small, boutique hotel.
At Beacon Services, we understand this. That’s why we don’t install a one-size-fits-all system. We install bespoke systems that are personalized to your hotel's layout, guest habits, and usage demands.
Ongoing Support
With each network installation, we don’t just install the network and then run away. We provide ongoing support to ensure your network continues to run smoothly.
If anything goes wrong or needs changing, we’ll just be a call away. We’ll help with everything from troubleshooting to upgrading or reconfiguration.
Quality Hardware
Business grade network configuration and installation are extremely important, don’t get us wrong. However, without quality hardware, any network can fail.
Because of this, we carefully choose the appropriate hardware for you. Every piece of equipment chosen is based on your speed, security, and scalability requirements.
Free Consultations & Assessments
We understand that wifi is incredibly confusing. Not many hotel owners know exactly what they want or how much it’ll cost.
To counteract this, we offer free consultations and assessments. We’ll take a look at your property, goals, and needs, in order to recommend the best solution for your space, usage, and budget.
Our Process for Upgrading and Installing Hotel Wifi
We make upgrading and installing hotel wifi simple by following a 3-step process:
Step 1: Assessment & Design
First, we start by consulting with you. We take the time to understand your layout, guest usage patterns, needs, and current infrastructure. Based on our assessment, we’ll then develop a network design suited to your hotel’s needs.
Step 2: Installation & Configuration
After designing a suitable network, we’ll then move forward to the installation process. Our team will install the network with minimal disruption to the hotel's operations. During this time, we’ll also configure all hardware and software to meet your performance needs.
Step 3: Training & Ongoing Support
Once installed, we’ll provide basic training to your staff, and moving forward, we’ll provide ongoing support to make sure your wifi stays strong and up-to-date.
Contact Us
Don’t let poor wifi hurt your guest experience and, most importantly, reputation. Get reliable and strong wifi that’s designed for your hotel, guests, and staff.
Book a free consultation today to learn more. See how Beacon’s hotel wifi installation services can change your operations and guest experience.